General Policies

Library Operation Policy
Member Conduct
Children’s Safety
Computer Use Policy
Social Media Policy

 

Library Operation Policy

A. Who may use the library:

1. The library will serve all residents of Anderson County. Service will not be denied or abridged because of race, religion, age, gender, sexual orientation, disability, social, economic or political status. Persons residing outside Anderson County but owning property or attending an educational institution in Anderson County, or employed in Anderson County, shall be considered eligible for service. Citizens residing in other counties may also receive the services of the library if deemed appropriate.
2. The use of the library or its services shall be limited when excessive demands of groups or individuals tend to curtail service to the general public. Such demands may include those made by students and others whose demands for staff time, available materials, or space would prohibit attention and service to other individuals or groups.
3. The use of the library or its services may be denied for due cause. Such cause may be failure to return books, destruction of library property, disturbance of other members, or any other objectionable conduct on library premises.

B. Registration of borrowers:

1. Borrowers are required to fill out a registration form with accurate information of name, home address and telephone number, driver’s license number and proof of local address. Borrowers under eighteen (18) years of age must have a parent or guardian present to sign the application form on their behalf. Borrowers are asked to notify the library of any change in name, address, or telephone number.
2. The library will not assume any responsibility for the selection of materials by a member, regardless of age.

C. Charges:

1. The borrower is responsible for the care and prompt return of all books and other library materials borrowed on his/her card.
2. In the interest of retrieval of library materials and books, no fines are charged by the library or outreach, save on DVD’s and other items as deemed appropriate.
3. Notice of overdue books or other library materials shall be given to the member when possible.

D. Loans:

1. Most Library materials are loaned for 21 days. The time may be extended for limited at the discretion of the librarian. DVD’s are loaned for seven days.
2. The loan period for inter-library loan items is determined by the lending library
3. Reference materials may be loaned, overnight or for an extended period, at the discretion of the librarian.

LOAN LIMITS:

ADULTS: 50 TOTAL ITEMS

50 Books
10 Audiobooks
10 DVDs
10 Magazines
5 Music CD’s
5 Playaways

JUVENILE: 25 TOTAL ITEMS

25 Books
10 Audiobooks
10 Magazines
5 Music CD’s
5 Playaways

 

Member Conduct Policy

Approved 10/14/09
Amended 11/11/09
Revised 7/18/17

The Anderson Public Library believes that Library users and staff have the right to work and enjoy the use of Library facilities that are clean, safe and free from undue interference by others. In order to maintain such an environment and to ensure safety and security, the Library has established the following list of behaviors that are not permitted.

Prohibited Behaviors

• Smoking or other tobacco use inside the Library

• Shouting, talking loudly (including cell phone conversations), or creating other noise that disturbs others

• Running, roughhousing, throwing objects, or committing other disorderly actions

• Using electronic devices so that they are audible to and disturb others

• Physical, verbal, visual, or sexual harassment or abuse of others. This includes:

a. threatening gestures, words, actions
b. swearing, sexual, vulgar, other inappropriate or indecent language
c. assault or attempted assault
d. prolonged staring or following
e. sexual advances, exposing genitals, breasts, or buttocks, or engaging in sexual behavior

• Stealing, vandalizing, defacing, damaging, or misusing Library property

• Possession, use, or being under the influence of drugs or alcohol

• Using skateboards, roller blades/skates/scooters inside or on Library property

• Soliciting of any kind and/or asking for signatures on petitions, except for official library business

• Blocking aisles, entrances to building or parking areas, bringing bicycles into the building

• Eating or drinking within the Library unless at authorized Library events

• Bringing animals into the building, except for service animals or as part of an authorized Library event or program

• Exhibiting offensive body odor to the degree that it interferes with the use of the Library by others

• Violating established Computer Use Policy. See complete Computer Use Policy for further information

• Entering the Library without being fully clothed, including shirts and shoes

• Leaving children under age 11 unattended at the Library. Please see Children’s Safety Policy for further information regarding children at the Library.

• Any other activity which interferes with the use of the Library by others, prevents Library staff from carrying out their duties, or otherwise disrupts the operation of the Library

Violations

For general, non-threatening violations such as loud talking, cell phone use, smoking, etc., staff should warn violators about their behavior and give them a chance to correct it. If the violator refuses to comply, staff is authorized to deny computer use, borrowing privileges, or other Library benefits and may also ask the violator to leave the building and all Library property for the remainder of the day.

For more serious, threatening and/or illegal behavior, staff is authorized to ask the violator to leave the building and all Library property immediately without any warning or request to cease the behavior in question.

The Library Director or other staff member in charge should be notified if a situation becomes threatening and/or involves calling law enforcement for assistance.

Repeat and/or serious offenders may be barred from the Library for extended periods of time ranging from one week to one year. Individuals who have been barred from the Library for an extended period of time have the right to appeal the decision to the Library Board of Trustees. Such appeal must be made in writing within 30 days of the start of the period of disbarment. The Board of Trustees will address the matter at the next regularly scheduled Board meeting that is more than one week later than the date of receipt of the appeal. Decisions by the Board of Trustees are final.

Violations that involve illegal activities, behavior that continues to occur after an individual has been barred from the Library for an extended period, and/or behavior that is severely inappropriate such as harassment, threats, and/or physical violence against others may result in a permanent ban from the Library at the discretion of the Library Board of Trustees.

Parents or legal guardians are liable for all acts of minors.

Library staff is authorized to call law enforcement for assistance whenever they feel it is necessary and/or if a violator refuses to leave Library property at the request of Library staff. Violations that involve illegal actions will be prosecuted to the full extent of the law.

 

Children’s Safety Policy

Approved 11/11/09

The Anderson Public Library welcomes and encourages children to use library facilities and services; however, children who are left unattended at the Library can be a serious concern as they may become bored, unruly, or the target of abuse. The library is not a licensed child care provider and as such cannot and does not provide care or supervision of children except to the extent needed to uphold Library rules of conduct and use. Library staff cannot know if children are leaving the building with parents or strangers or on their own. Parents, guardians, or other adult caregivers, not library staff, are responsible for their children’s behavior and safety. Therefore, for the protection and well being of all children who use the Library the following policy has been adopted.

*** For the purposes of this policy, UNATTENDED shall be defined as a child left alone in any area of the library unaccompanied by a parent, guardian or other caregiver over the age of 16.***

Children age five and under may not be dropped off and/or left unattended anywhere in the Anderson Public Library.

Children age six through ten may not be dropped off and/or left unattended at the Anderson Public Library unless actively participating in an organized library-sponsored and supervised event or program such as after-school tutoring, summer reading program, etc. Children must be picked up or joined by a parent, guardian, or other caregiver immediately after the end of the library program.

If a child is discovered to be lost or unattended at the Library, Library staff will attempt to locate a parent/guardian/caregiver to provide proper care and supervision. If a parent/guardian/caregiver cannot be located at the Library, staff will attempt to contact them by phone. When/if they are located, they will be asked to join the child at the Library or to pick up the child immediately. If a parent/guardian/chaperone cannot be located or if the Library is closing, the Lawrenceburg Police Department will be summoned to take charge of the child in question. If a child is placed with the police and the Library is closed, a note to the parent will be left on the Library door explaining the whereabouts of the child. Under no circumstances will a staff member take the child out of the building nor will the child be left alone outside the building after closing.

 

Computer and Internet Use Policy

Approved 9/18/13
Revised 7/14/15

The Anderson Public Library provides access to a broad range of information sources and services for the public, including access to computers and the Internet.  The Internet is a global electronic network of ideas, images, information, and commentary that enables the library to provide enhanced resources beyond the physical collection of materials owned by the Library.

Filtering

The Library uses technology protection measures, in accordance with federal law, to protect against access to visual depictions that are (1) obscene, (2) contain child pornography, or  (3) are harmful to minors.  The Library does not provide access to sexually explicit sites. Other web sites that have been determined by Library staff as sites that overburden or disrupt the Library’s computer network may also be inaccessible. Technology measures are imperfect and it is possible that legitimate sites may be erroneously blocked.  Adults may request access to websites that are erroneously blocked.

Rules of Access

All library visitors are able to access the Library’s public computers under the following rules:

  1. Library cardholders must have their library card with them to use the computers. If a cardholder does not have their card present, they may be issued a guest pass one time only with the presentation of a valid photo ID.  Cardholders whose card has been blocked due to lost items, late fines, or other reasons will not be issued a guest pass.  Additional use after a one time guest pass has been issued will require the cardholder to have their current card present or to purchase a replacement card.
  2. Non-residents, visitors, and others ineligible for a regular library card must obtain a temporary guest pass by presenting a valid ID to library staff.
  3. Computers are available on a first-come, first served basis. Requests for access may only be made in person at the time access is desired.  No advance reservations will be accepted.
  4. Persons accessing a library computer must enter their guest pass code or library card number along with their personal identification number (PIN).  This PIN is initially set by the Library but may be changed by the user at any time by accessing their library account online or by speaking to a library staff member.
  5. Users may not use someone else’s card to gain access to the computers.  Using someone else’s card may result in the denial of computer access for the violator and the cardholder.

Time Limitations

In order to provide equitable access, the Library uses an automated time-keeping and sign-up system. The library has established standard time sessions for all users.  The library monitors usage patterns and may alter the length of standard sessions as needed to maintain equitable access for all users.   The Library also reserves the right to shorten individual sessions or to deny a second session if other members are waiting for computers or if a substantial number of the Library’s computers are currently in use.

Rules of Use and Restrictions

  1. Users must utilize headphones or earbuds so that sound is not audible to others.
  2. Users shall refrain from the use of visuals which disrupt the ability of other Library members or the staff to use the Library and its resources.
  3. Users may not attempt, in any way, to alter, damage, abuse, or sabotage computer equipment or software, alter configurations, or install additional software or hardware.
  4. Users may not use library computers in any way that violates the Library Member Rules of Conduct, or pertinent state, federal, and local laws.  Any illegal actions will be reported to the appropriate law enforcement authorities.
  5. Users may not take any action that will cause disruption to the normal operations of the Library or result in the invasion of privacy or harassment of others.
  6. Users are not allowed to directly connect a personal computer or other personal hardware device to any library computer or the Library network.
  7. A maximum of two users may use a single computer at one time.
  8. Food and drink are not allowed in the Library or at Library computers.
  9. Misuse of the Library’s computers and/or the Internet will result in loss of access to Library computers.

Printing

Printing from the Library’s computers is available for a charge.  Payment must be made in advance before print jobs are released to the print station. It is the user’s responsibility to verify that they are requesting the correct item for printing before releasing a print job.  The Library will not refund charges for items printed in error by users.  The copyright law of the United States (Title 17 US Code) governs the printing of copyrighted material. The user of any Library computer is liable for any infringement.

Downloading/Uploading

Downloading is permitted only to portable storage devices. Users must provide their own storage devices. Downloaded materials will not be retained on the Library’s computers. Information and files downloaded from the Internet may contain malicious elements (like computer viruses) that could result in loss of data or damage to other computer equipment. The Library is not responsible for damage to a person’s storage media or for any loss of data, damage or liability that may occur from the use of the Library’s computers. Users are prohibited from downloading any software or applications from the Internet to a Library computer and from uploading software or applications from a personal device to a Library computer.  No physical devices, other than portable storage devices (flash drives, USB drives) may be attached to any library computer.

User Risks and Responsibilities

The Internet offers unlimited global access to information. However, not all sources on the Internet provide information that is accurate, current, legal, or philosophically acceptable to all citizens. The Library is unable to control the content of the materials on the Internet. Users of the Internet are responsible for their own choices.

Use by Juveniles

As with all Library resources, the Library affirms the right and responsibilities of parents and guardians NOT the Library staff, to determine and monitor their children’s use of the Internet.  The Library staff is trained and employed to provide library services, not to provide child-care or supervision.  The staff cannot and will not act to monitor a juvenile’s access to the Internet except within the parameters of this policy.  Parents and/or guardians are responsible for the use of these resources by their own minor children.

Privacy

The Library does not provide privacy for individual users. The sending or receipt of any information through the Internet is at the sole risk of the user.

Disclaimer

The Library assumes no responsibility for any damages, direct or indirect, arising from use of its computers or from its connection to Internet services.

Wireless Access

The Library provides access to the Internet for users who bring their own computer or other mobile device.  Users are responsible for configuring their own equipment. The library does not provide technical support for establishing or maintaining a connection or equipment configurations. The library is not responsible for any changes made to an individual device’s settings and does not guarantee that a user’s hardware will work with the library’s wireless connection.

Wireless users agree to abide by all Rules of Use for this policy while using the Library’s wireless network.

The Library is not responsible for any damage caused to hardware or software due to electric surges, security issues or consequences caused by viruses or hacking. All wireless access users are individually responsible for maintaining up-to-date virus protection on personal computers or other mobile devices.

Printing to library printers is not available from wireless connections.

The wireless network is configured separately from the Library’s wired public-access computer network and is offered without any guarantee of service. While every effort will be made to render the wireless network functional and useful, the Library reserves the right to make any restrictions necessary to make maintenance and support of the wireless network manageable and practical, including but not limited to the use of passwords, filtering, limits on the number of simultaneous users, and the prohibition of certain technologies and Internet features and functions.

 

Social Media Policy

Approved October 22, 2012
Revised 7/18/17

The Library recognizes the popularity of current forms of social media and the advantages to using them as tools in providing services and programs to its members. The ease of acquiring a social media presence, however, can be deceptive when the realities of the responsibility of the presence are considered. The Library supports the use of these tools while providing reasonable cautions for them.

Definitions

Social media is defined as (but not limited to): blogging, wikis, instant messaging, listservs, sites designed for personal comment (such as news editorial sites), and sites designed for sharing personal information (such as Facebook, Twitter, Flickr, YouTube). For the Library’s purposes, social media would include any online activity which could be perceived as representing the Library as an institution regardless of whether the activity is part of a Library program, training event, or service.

Also for the Library’s purposes, social media would include the use of online sites for the purpose of storage or exchange of work-related files (such as a sharing/storage site for digital photos or documents) regardless of whether the use of the site was intended for public distribution.

Approval of Online Presences

The Director must approve any and all representation of the Library on the Internet. No library employee may set up an online account of any kind that represents the Library without this approval even if the account is not intended for public distribution or access. Representing the Library in any way, even through a personal account, is subject to the approval of the Director. Representing the Library such as by commenting on an online blog or an online news article must also be approved by the Director. Failure to receive approval before securing an online account of any kind, by representing the Library within a personal account, or by representing the Library using a comment feature within a social media site (or regular website) will be considered a very serious offense and could result in termination of employment.

Open Records

All of the Library’s online accounts are subject to the Open Records Act. It is the responsibility of the staff member charged with maintaining the account to track and archive information that might be considered eligible for Open Records Requests. Such information will be kept a minimum of two years, subject to the limitations of the online provider. The Library will not seek to archive information on a social media account using its own equipment. In some cases, a person making an Open Records Request may have to seek his/her information directly from the online provider.

Statement of Responsibility

The Library takes no responsibility for comments or data that may be uploaded by a member of the public to a social media site (or any website) that is maintained by the Library. Comments, postings, and links that appear on Library sites do not necessarily reflect endorsement or agreement by the Library with specific viewpoints, policies, practices, or products. Any views expressed on any Library sites are those of the individual post author only. The Library accepts no liability for the content of any such postings. The accessibility and vulnerability of this medium is, in many ways, beyond the control of the Library. Reasonable measures will be taken by Library staff to monitor any site that is maintained by the Library; however, given the need to manage staff resources, comments and postings will generally be monitored only during regular business hours (Monday-Friday, 9:00 a.m. – 5:00 p.m.).

The Library assumes no responsibility for continuing an online presence once established. All services and promotions of the Library are subject to the Director’s approval. Any online presence may be removed (without notice to subscribers) by decision of the Director. An online presence may become unsupported by the Library, but the Library may be unable to completely remove the online account. In such cases, the Library assumes no responsibility for the account and will make every reasonable effort to have it removed.

Library staff members who initiate or maintain an online account must familiarize themselves with and periodically review any End User Agreements that are provided by the social media site’s host organization. Staff members may not make any agreements with an online provider which would infringe upon the privacy of its members, violate other Library policies, or obligate the Library in any way (including financially) beyond terms that are approved by the Director.

Access by the Public

In most cases, the Library will allow (within the restrictions imposed by the online provider) open access to its social media presences. In some cases, participation might be limited in order to fulfill the purposes of a specific program (such as a book group maintaining an internal online document to which only they have access). Approval for limited access to a social media site is determined by the Director.

The Library will not act in the place of a parent or caregiver for a juvenile in relation to social media. The decision on whether to allow a child to participate in online social media lies solely with the parent. The Library will not deny access to a juvenile. Responsibility for preventing or limiting access lies solely with the parent or caregiver.

Participation or access may be denied to a particular person by decision and determination of the Library Director. A staff member maintaining an online account is responsible for notifying the Director whenever such action needs to be taken.

Users of any online presence maintained by the Library agree to hold the Library, its staff, and its Board harmless against all liabilities, judgments, damages, and costs (including attorney’s fees) incurred which arise out of or are related to the posted content.

Limited Public Forum

The Library recognizes its online presence as an extension of its physical facility and considers such online presence to be a limited public forum. As such, the Library has the discretion to post, remove, delete or choose not to post any statements, comments, images, or links to other sites made by users or staff members which are felt to violate that environment or that would also be inappropriate in its physical facilities. These include (but are not limited to):

• Obscene or racist content
• Personal attacks, insults, or threatening language
• Defamatory speech
• Potentially libelous statements
• Plagiarized or copyrighted material
• Private, personal information published without consent
• Comments totally unrelated to the content of the forum
• Hyperlinks to material that is not directly related to the discussion or the Library
• Commercial promotions or spam
• Organized political activity
• Any material disruptive to the general purposes and services of the Library

Requests for removal of statements from an online presence will be considered by the Director.

Personal Accounts

The Library assumes no responsibility for personal accounts that are maintained by its staff members. Staff members are not permitted to represent the Library in any way by using their personal accounts without the prior permission of the Director. If a staff member uses a personal account to represent the Library with or without permission, the Library reserves the right to request and maintain access to the account at all times.

Participation on a professional (library or position related) blog or listserv does not require the approval of the Library Director. Views and opinions of staff members, however, should not be considered the opinion or endorsement of the Library. Staff members may also use the Library’s name as a designation of place of employment on personal accounts. Again, the use of the Library’s name as a designation of employment should not be considered as the opinion or endorsement of the Library. (An example of what is not allowable: “As a staff member at the Anderson Public Library, the Library believes that…”) The staff member may, however, express professional opinions while indicating the Library as a place of employment. (An example of what is allowable: “While I do not represent the views of the Anderson Public Library, I do work there and I believe that….”)