Library Announces Phased Reopening

The Anderson Public Library is pleased to announce that members and visitors will be able to visit the library starting next week.  With guidance from Governor Beshear and the Anderson County Health Department, the library will begin its phased reopening plan on July 13th.

“All of us at the library are looking forward to seeing library members again,” director of the library, Pam Marks said.  “We’ve missed you!”

The library asks for your patience and understanding during this process. Because of the pandemic, services like public computers and library space will be shared differently than in the past. These changes are temporary and put in place to safeguard the health and safety of library staff and the community.

Phased Reopening

When the library reopens on July 13th, library access will be different.  Visitors will only be able to enter through the rear entrance and are encouraged to wear masks and practice social distancing.

In addition, the library will only be able to allow twenty visitors within the building at one time.  Because of the limited shared space, visitors are encouraged to call ahead to check availability and to limit their time within the building to one hour.  It is recommended to search for items utilizing the library’s online catalog before visiting for easy grab and go access.

The library will initially have limited hours.  On Mondays, Wednesday, Thursdays, and Fridays, the library will be open to the public from 1pm to 5pm.  On Saturdays, it will be 12pm to 4pm.  Children visiting the library must be accompanied by an adult.

The library will also have special access for high risk individuals.  By appointment only, high risk members can schedule a time to visit on Tuesdays from 1pm to 3pm.

Contactless curbside pickup service will continue from 9:30am to 11:30am and 5:15pm to 5:45pm on Mondays, Wednesdays, Thursdays, and Fridays.  On Tuesdays, it will be available from 9:30am to 11:30am and 3:15pm to 5:45pm.

Because of social distancing requirements, a small number of public computers will be available, with a one hour time limit.  Printing/copying/faxing will be available but will require credit/debit card or exact change for payment.

Other services, including meeting rooms, Memory Lab/Maker Space, Anderson County History Room, in-person computer help, and in-person programs, will not yet be available.  Please watch the library’s Facebook page and website for updates on these services.

FAQs on Reopening

Is the Library open?
As of Monday, July 13th, the Library will be open to the public. Hours have been modified to 1pm to 5pm on Mondays, Wednesday, Thursdays, and Fridays  On Saturdays, it will be 12pm to 4pm.  The library will be closed on Sundays.

By appointment only, high risk members can schedule a time to visit on Tuesdays from 1pm to 3pm.

Contactless curbside pickup service will continue from 9:30am to 11:30am and 5:15pm to 5:45pm on Mondays, Wednesdays, Thursdays, and Fridays.  On Tuesdays, it will be available from 9:30am to 11:30am and 3:15pm to 5:45pm.  Please place items on hold prior to pick-up at  aplkentucky.org/curbside  or by calling (502) 839-6420. The book drop is open 24 hours a day, seven days a week.

Do I have to wear a mask when I visit?

Per the Governor and health officials, masks are recommended to be worn by the public but are not required for use of the library.   We will have masks available for visitors upon request.

All staff are required to wear a mask while working. The Library is following Kentucky’s Healthy at Work guidelines (https://govstatus.egov.com/ky-healthy-at-work).

What can I expect when I visit?

While we are glad that the Library is open to the public again, service will look a bit different.

Per government guidelines, we are limited in the number of people who can be in the Library at any one time. In order to allow as many visitors access to the building as possible, we are providing quick services such as:

  • Grab and go browsing of items
  • One hour of computer use per day
  • Quick reference assistance
  • Copy, scan and fax

Depending on the number of people visiting at any one time, there may be a wait time to get into the building. Additionally, you may notice the furniture has been moved. Due to occupancy limits per governmental guidelines, during this phase of the library’s reopening, our focus is on allowing patrons to quickly come in and complete their business.  However, if you need the assistance of a chair, please ask a staff member.

Why are there limits on computers?

There are limited times on computers to provide access to as many people as possible given the fact that we have fewer computer terminals available due to social distancing guidelines.

Why can’t I stay as long as I want?

While we’d love people to stay, right now we are trying to get as many people in the building as possible. To ensure fair and reasonable access to as many Library users as possible, we’ve had to enact building occupancy limits. This also allows the Library to best comply with social distancing guidelines put in place by the Governor.

Can children be in the library unattended?

Until restrictions are removed, anyone under 18 years old must be accompanied by an adult.

How are you keeping items and the buildings clean?

Since the Library closed in early March, staff have been cleaning and modifying procedures to ensure a safe environment. The Library is following Kentucky’s Healthy at Work guidelines (https://govstatus.egov.com/ky-healthy-at-work). Additionally, all items that are returned are placed in a 96-hour quarantine before being returned to the shelves.

I turned in my items one, two or three days ago. Why are they still showing up on my account?

Once items are returned, they go into immediate quarantine for 96 hours. After 96 hours they are checked in and are made available on the shelves or for people to place on hold online. Fines are not being charged for overdue items. If you think you returned your items and they are showing up on your account five days or longer after you returned them, please contact us at (502) 839-6420.

Are there going to be Library programs again?

Yes! Due to current social distancing guidelines and space limitations regarding the number of people allowed in the building, we are unable to offer in-person programs at this time. We are continuing to monitor state and health official guidelines and will resume in-person programming when permitted. Currently we offer many programs online through Facebook.

When can I use the meeting and study rooms?

We are unable to provide meeting room use at this time. We will continue to modify library use as the governmental guidelines are updated

Will the Local History and Genealogy Room be open?

Not at this time.

I have a lot of books to donate. Where can I take them?

Contact the Library (502) 839-6420 and we will contact the Friends of the Anderson Public Library and give them your contact information.

How many items can I put on hold for curbside pickup?

The limit is 10 per pickup.  Total checkout limits still apply.

When do I need to return items I have?

Items checked out prior to closing are all due now. Please leave them in the drop box behind the Library (in the parking lot).  We have also resumed automatic renewals.

Will I be fined for overdue items?
No. Overdue fees for returned items will not be charged.

Can I get a library card?

Yes! You can apply for a library card online here to receive access to our digital collections as well as our Contactless Curbside Pickup service.

What if my library card is expired?

You can contact the library during open hours to renew your card by calling (502) 839-6420.

What if I lost my library card?

Staff can access your account using your name and other pertinent details from the information you’ve provided.

If I have a question, how can I ask a librarian?
We are currently answering questions via our online chat service, email and you can call during open hours.  In addition, we are monitoring all our social media pages on a regular basis for questions. We are here to help!

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